ZeroCents Privacy Policy

ZeroCents takes seriously the issue of safeguarding your privacy online. Please read the following to understand our views and practices regarding this matter, and how they pertain to you as you make full use of our many offerings. This statement discloses the privacy practices for the entire website.

As a leading IP service provider, ZeroCents is committed to respecting the privacy of all visitors to www.zerocents.com. Although we track the total number of visitors to each of our sites in an aggregate form to allow us to update and improve our sites, personally identifiable information is not extracted in this process. If a visitor enters our site from the site of one of ZeroCents's partners, our system will recognize the path the visitor has taken. Additionally, if someone who is not a ZeroCents Internet member tries to access proprietary ZeroCents Internet content and is redirected to www.zerocents.com, our system will recognize the path the visitor has taken.

ZeroCents only collects personally identifiable data, such as names, addresses, e-mail addresses, and the like, when voluntarily submitted by a visitor who requests that ZeroCents software be sent to him or her, either through a download or through a land carrier. The information we collect is used by us to follow up on these orders and is not shared with other organizations for commercial purposes. If you supply us with your postal address online you may receive periodic mailings of our software.

ZeroCents will respond to visitors who send us e-mail to particular addresses, for example, regarding advertising, partnering, or employment opportunities. ZeroCents will use the information submitted in those e-mails only to respond to the purpose specified by the sender. ZeroCents does not sell or release any information gathered on www.zerocents.com to any third parties. All information gathered here will be used only by ZeroCents for internal marketing analysis and to improve our products, services and websites.

Please keep in mind that whenever you give out personal information online for example, via message boards or chat, that information can be collected and used by people you don't know. While ZeroCents strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

ZeroCents's policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond ZeroCents's control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Users should be aware that when you are on ZeroCents, you could be directed to other sites that are beyond our control. There are links to other sites from ZeroCents pages that take you outside our service. For example, if you "click" on a banner advertisement or a ZeroCents search result, the "click" takes you off the ZeroCents site. This includes links from advertisers, channel sponsors and partners that may use ZeroCents's logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data or solicit personal information. Always be aware of where you end up!

ZeroCents asks that visitors providing us personally identifiable information be 18 years of age or older. However, ZeroCents believes that parents should supervise their children's online activities and consider using parental control tools, online services and software manufacturers that help provide a kid-friendly online environment. Please instruct your children not to give us their name, address or e-mail address, sign up to receive our software, or provide any other personal information to anyone without your permission. For additional information about parental control tools, please consult the Privacy Action section of the Direct Marketing Association's website (www.the-dma.org).

ZeroCents takes special care to protect the safety and privacy of young people using our services. Safeguarding the personal information of children is extremely important. For those ZeroCents sites specifically directed at children, and where users have indicated they are younger than 18, ZeroCents sites will collect the minimum amount of personal information necessary to the operation of the service. These ZeroCents sites will also send follow-up mail to the user's e-mail address instructing them to seek parental permission for their use of the site. A child's personal information will be used for the operation of the service but it will not be used for secondary uses without a parent's permission. We do not specifically collect information about children and believe that children should get their parents' consent before giving out any personal information. We encourage you to participate in your child's experience in cyberspace and to review our important safety tips before your child explores the Internet. We also recommend using web filtering technology to supervise your children's access to the Web.

We do not use or disclose information about your individual visits to ZeroCents or information that you may give us, such as your name, address, email address or telephone number, to any outside companies. But as we mention above, we may share with our website partners aggregated statistical "ratings" information about the use of ZeroCents.

There are cases where ZeroCents may ask you for personal information such as your name or address. We do this when you register for contests/promotions or services that require registration or subscription. ZeroCents needs to collect this information for fulfilling prizes, tracking/verifying compliance with ZeroCents policies as well as federal, state and local laws and/or for editorial and feedback solicitation purposes. When we intend to use your personal information, we tell you up front. This way you can decide whether you want to give us the information or not. For example, we may want to post the names of contest winners on our site or send you materials via e-mail or regular mail at your request. In case you change your mind or some personal information may change (such as your marital status), we will endeavor to provide a way to correct, update or remove the personal data you give us.

This policy applies only to ZeroCents and websites that carry the ZeroCents brand, and not to other companies' or organizations' web sites to which we link. We have clearly marked ZeroCents and these branded websites with our logo so you know where this policy applies.
ZeroCents reserves the right to change this policy at any time. If we decide to change our privacy policy for ZeroCents, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Activation and cancellation policy

All accounts are prepaid monthly. The recurring payments for HTT accounts occur three days prior to the anniversary date. As an example, if a customer signs up for service on November 12, they will be charged on the 9th of December. If notice to cancel is not received 3 days prior to the anniversary date of the account, they will be charged. To ensure this does not happen, it is recommended that customers either call or email to the High Tech Telecom corporate office within said time frame.

The policy for charging a prorated share of the monthly fee is for new customers within their first month of service. As an example, you signed up for residential service (or any other HTT service) on November 12. If you wish to cancel service after a week, you can simply notify the corporate office, and a prorated share for the remainder of your monthly fee will be returned. However, once you have stayed past your first month, the cancellation policy above holds true.

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